Being Santa Cruz County’s largest locally owned answering service for over 50 years has taught us how important it is for us to offer the ultimate in customer service with all of our plans, starting with even the most basic. But as we have grown, we have also developed the ability to customize our services to meet the unique needs of each client we serve.
We answer for a large portion of the medical community, for example. And to ensure that we do that in the most effective manner possible, we provide customized solutions for taking overflow calls, managing and sending messages, even putting calls through to on-call doctors in emergencies. Because certification is so important to our medical clients, we are the only HIPAA Certified answering service in Santa Cruz County.
Santa Cruz Answering Service also offers customized plans for property management firms, attorneys, construction companies, janitorial services, trades people and a wide variety of other professionals, tailoring our services to meet your needs with live operators 24/7. And we have Spanish speaking operators available.
When it comes to earning accolades for our services, our live operators lead the way with their ability to maximize the full potential of our leading edge OnviCall Answering System.